Returns & Refunds

Eligible returns of products purchased on Loue Boudoir by Leví Gabriel may be made by mail or in store. Items must be returned in accordance with the requirements outlined below, within 30 days (10 days in the case of beauty products) from the date of delivery to the Loue Boudoir return address listed on the return shipping label or to a Loue Boudoir store in the United States.

Returned merchandise must meet the below requirements in order to be accepted for a refund:

• All items must be in original condition with original tags attached. All merchandise – including LB Beauty – that has been worn, used, altered or damaged will not be accepted. For lingerie products, the underwear protection, when provided, must also be intact.
• Beauty products may only be returned if unopened within 10 days from the date of delivery.
• Certain items such as jewelry, watches, sunglasses and ready-to-wear are shipped with a return tag attached.  Returns on these specific items will only be honored if the label remains intact.
• Due to the intimate nature of swimwear, tights and lingerie, these products should be tried on wearing your own clothing underneath.
• Made to Order, DIY and personalized items and lingerie products are final sale and cannot be returned.
• Décor items, such as chairs or items with non-standard dimensions, may require special return instructions. If you would like to return one of these items, please Contact Us.
• Items purchased at a Loue Boudoir website, LB outlet store or other retailer or distributor cannot be returned to Loue Boudoir website. These items may only be returned to the store of the original purchase.